Eirini Bougoulia – Department of Financial and Management Engineering School of Engineering, University of the Aegean, Chios, Greece

Michail Glykas – Department of Financial and Management Engineering, Engineering School, University of the Aegean, Greece

Critical Success Factors;
Knowledge Management
KM Performance

DOI: https://doi.org/10.31410/LIMEN.2022.179


The goal of the paper is to suggest a comprehensive and inte­grated knowledge management implementation and maturity assessment model based on the most common critical success factors and corporate en­ablers discovered during a systematic overview of the knowledge manage­ment maturity models and the related literature review. Summarizing the re­view leads to the discovery of KMMMs CSFs and key themes, while simultane­ously examining the idea of standardization through accepted KM standards and their core principles. To provide a model that can be used by both practi­tioners and researchers in the future to improve organizational performance and to be used as a tool for knowledge management performance measure­ment, the implementation stages of the proposed framework, the maturity levels, the proposed assessment measuring tools and methods are presented in an approach that encompasses the core guidelines of ISO 30401.

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8th International Scientific-Business Conference – LIMEN 2022 – Leadership, Innovation, Management and Economics: Integrated Politics of Research – CONFERENCE PROCEEDINGS, Hybrid (EXE Budapest Center, Budapest, Hungary), December 1, 2022,

LIMEN Conference proceedings published by the Association of Economists and Managers of the Balkans, Belgrade, Serbia

LIMEN Conference 2022 Conference proceedings: ISBN 978-86-80194-66-0, ISSN 2683-6149, DOI:  https://doi.org/10.31410/LIMEN.2022

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Suggested citation

Bougoulia, E. & Glykas, M. (2022). An Integrated Proposal for a Knowledge Management Implementation & Maturity Assessment Model. In V. Bevanda (Ed.), International Scientific-Business Conference – LIMEN 2022: Vol 8. Conference proceedings (pp. 179-193). Association of Economists and Managers of the Balkans.  https://doi.org/10.31410/LIMEN.2022.179


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