Labour Productivity in the Croatian Hotel Industry

Justin Pupavac– University of Rijeka, Faculty of Tourism and Hospitality Management, Primorska 42, p.p. 97, 51410 Opatija, Croatia

Anastazija Vinković Kravaica – Polytechnic of Rijeka, Vukovarska 58, 51000 Rijeka, Croatia

7th International Scientific-Business Conference – LIMEN 2021 – Leadership, Innovation, Management and Economics: Integrated Politics of Research – SELECTED PAPERS, Online/virtual, December 16, 2021, published by the Association of Economists and Managers of the Balkans, Belgrade; Printed by: SKRIPTA International, Belgrade, ISBN 978-86-80194-53-0, ISSN 2683-6149, DOI: https://doi.org/10.31410/LIMEN.S.P.2021

Abstract

The main goal of this paper is to assess labour productivity in the Croatian hotel industry. The purpose of this paper is to determine the level of productivity of employees in the hotel industry in order to improve the performance of the Croatian hotel industry. In order to achieve the goal and purpose of this research, many scientific methods have been applied, of which the survey method (N = 452), descriptive statistics methods and clus­ter analysis methods have been singled out. The main finding of this paper suggests that every other employee in the hotel industry shows a low level of labour productivity.

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