Georgios Karipoglou – Department of Financial and Management Engineering, University of the Aegean, Kountouriotou, 41, 82100, Chios, Greece
Michail Glykas – Department of Financial and Management Engineering, University of the Aegean, Kountouriotou, 41, 82100, Chios, Greece
Thaleia Dima – Department of Financial and Management Engineering, University of the Aegean, Kountouriotou, 41, 82100, Chios, Greece
Keywords:
Business excellence;
Business Excellence Models;
Quality Management;
Human Resources
Management;
EFQM
Abstract: The research is compiled to provide a thorough overview of nine well-known business excellence models (BEMs) applied in various countries and organizations worldwide. The literature survey included forty-five articles related to business excellence models as a highly useful framework for the improvement and assessment of Quality Management and Human Resources Management within several organizations. A total of seventy-six evaluation criteria emerged from the nine BEM overviews, which were grouped and presented as type “a” criteria and then classified into three categories (inflows, production, and outflows) presented as type “b” criteria based on the above study. The research findings point out that these critical factors connected to the most dominant of the seventy Business Excellence Models evaluation criterion “a” and of the organizational categories refer as criterion “b” can influence the application of quality practices or management initiatives at a firm.
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LIMEN Conference
9th International Scientific-Business Conference – LIMEN 2023 – Leadership, Innovation, Management and Economics: Integrated Politics of Research – CONFERENCE PROCEEDINGS, Hybrid (Graz University of Technology, Graz, Austria), December 7, 2023
LIMEN Conference Proceedings published by the Association of Economists and Managers of the Balkans, Belgrade, Serbia
LIMEN Conference 2023 Conference Proceedings: ISBN 978-86-80194-78-3, ISSN 2683-6149, DOI: https://doi.org/10.31410/LIMEN.2023
Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.
Suggested citation
Karipoglou, G., Glykas, M., & Dima, T. (2023). Business Excellence Models and Systems of Production. In V. Bevanda (Ed.), International Scientific-Business Conference – LIMEN 2023: Vol 9. Conference Proceedings (pp. 59-66). Association of Economists and Managers of the Balkans. https://doi.org/10.31410/LIMEN.2023.59
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